Brace yourselves, multifamily managers. That’s a wrap for Amazon Prime Day 2021 and now we sit back and wait for all those prime deals to roll in to our communities via packages! This year, Amazon Prime Day took place on June 21-22, but properties will likely experience increased package volume throughout the week of June […]
Package Volume Poised to Surge as Amazon Prime Day Wraps Up Read More »
From parking to patios, storage to poolside seating, space is finite at multifamily properties. Because square footage is directly linked to revenue at apartment communities, it is critical to leverage each inch of real estate and maximize the return on investment (ROI). Every apartment community has unique spaces throughout its design that are ripe with
Reclaim Precious Square Footage Through Offsite Package Management Read More »
One result of the worldwide pandemic and the accompanying restrictions on social interactions and commerce was an explosive growth in ecommerce sales – up 44% over 2019. This is on top of a 15.1% increase from 2018 to 2019 and takes online retail sales to a point that would not have been reached until 2022 under
Retailers that offered curbside pickup saw a 40% increase in demand for the service during the holiday season, according to a recent Adobe Analytics study. Already the pandemic was pumping up online sales for brick-and-mortar retailers that had curbside services, from 15% of all online sales at the onset of the pandemic to 25%, according to
The Pandemic Holiday Shopping Season Showed Us What The Future Of Retail Looks Like Read More »
When the Covid-19 pandemic first arrived, multifamily management companies took immediate steps to facilitate social distancing and limit direct contact between team members and residents. Virtual and self-guided tours were deployed in the place of in-person guided tours with a leasing agent. Offices, lobbies, amenities and other community common areas were closed. Cleaning and disinfecting
Control Community Exposure Through Contactless Package Management Read More »
What are we supposed to do with all of these packages? It’s a sentiment that has echoed through leasing offices across the country since the emergence of Covid-19. Package volume at multifamily communities has skyrocketed in recent months. In an effort to avoid public spaces including brick-and-mortar retailers, renters are increasingly turning to e-commerce for
Multifamily Package Volume is Approaching the Breaking Point Read More »
If you work in any sort of customer-facing role, you care about your customers’ happiness; most people do. They pay the bills, create a reason for your job, and are the sounding board for your business. Because you care, you might have googled “what’s the key to great customer service?” You then swim through the
why great customer service is about the people helping people Read More »
A truckload of quarantine gym sets, home office equipment, and toilet paper As the impact from COVID-19 continues and shoppers stock up on dumbbells, office desks, and toilet paper, you might have noticed that dreadful, six-weeks out shipping date or, even worse, the out of stock message across some of your favorite retail sites. The
the benefits of adopting fetch – Asset Manager Edition Have you been hearing from the management team at some of your communities that they need help managing the community’s “package situation?” Maybe they’ve mentioned having “package dread” once or twice? The issue is simple and, lucky for all, the solution is also simple; remove the
The Top 5 Benefits of Adopting Fetch – Asset Manager Edition Read More »