Resident Resources

two delivery drivers carrying a large package up the stairs at a multifamily community for the announcement of Fetch new policies

BIG changes are coming…

We’ve always said, “Oversized items? No problem,” and this still stands true, but we knew we needed to improve the oversized package delivery experience. We’ve seen a HUGE spike in oversized packages, such as furniture, workout equipment and much more being delivered. That’s why we’ve implemented an improved way for residents’ oversized package items (think

BIG changes are coming… Read More »

fetch package delivery for residents service disruption banners for weather conditions, closures and delays

Our App: Latest Updates

Exciting news for our Fetch Residents! Your life just got a little simpler– We launched service disruption banners in our app! So, what does this mean for you? Well, during certain weather conditions, we may need to close our warehouse to ensure Fetch delivery drivers and warehouse associates can remain safe. When this happens, you

Our App: Latest Updates Read More »

Blue background with a phone and yellow arrow

The Ultimate Guide to Changing your Shipping Address to your Fetch Address

What is a Fetch shipping address? You can think of your Fetch shipping address as a P.O. box that delivers directly to you! Your Fetch shipping address is our facility address that includes your apartment’s unique Fetch code identifier. You will use your Fetch shipping address for standard packages, boxed and wrapped furniture, and subscription

The Ultimate Guide to Changing your Shipping Address to your Fetch Address Read More »

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