Let’s Talk Fees: Tackling the Multifamily Challenge Head-On Have you ever had residents surprised by unexpected charges beyond their rent? Maybe they didn’t understand an amenity fee, questioned a processing cost, or felt frustrated by hidden charges. These are the infamous “junk fees” lurking in the world of multifamily housing. These surprise fees can be…

Optimizing Multifamily Living: Elevate Resident Satisfaction Keeping multifamily residents happy takes more than just the usual tactics. Forget the old ways, today’s renters need something different. Let’s explore three key pillars in creating a convenient resident experience. We’ll examine the impact of integrating tech, the integration of wellness spaces, and fostering community connection through curated…

AUSTIN, Texas, Jan. 23, 2024 /PRNewswire/ — Fetch, the first and only offsite package management solution for apartment communities, today announced an initiative to solve the unique package management issues facing student housing operators. Multifamily operators with both market rate and student housing communities in their portfolios estimate their student housing properties receive between 30% and 50% more…

How to Use Amenities to Sell, Renew, and Solve Problems: Four Winning Strategies In today’s hyper-competitive rental market, property managers are turning amenities into strategic levers for driving revenue, renewing leases, and tackling everyday resident woes. Here’s how you can transform your amenity game from cost center to profit powerhouse (and resident magnet) with four…

Multifamily Amenities: Elevating the Living Experience In the evolving landscape of multifamily living, residents and property managers are looking for innovative amenities to enhance the resident experience. From hyper-personalized wellness spaces to smart tech resident amenities, prepare for a future where the resident experience thrives on innovation. What trends will shape the future of communal…

The holiday season brings joy to many, but for multifamily property managers and onsite teams, it can be a time of heightened stress. As online shopping soars, an overwhelming number of packages floods multifamily communities, creating a logistical nightmare for property management teams. Let’s explore the challenges faced by these professionals and discover innovative solutions…

Fetch, the first and only offsite package management solution for apartment communities, today announced a significant update to its driver software platform as the company works toward a fully accessible, transparent business model. Fetch is also investing more into the Preferred Driver Program to recognize and reward its highest performing delivery partners.

“With Fetch, multifamily owner/operators don’t incur the upfront expense of package lockers and package rooms, nor the time-consuming and invasive installation process,” said Fetch CEO Michael Patton. “Communities in Fetch markets simply need to sign up. Fetch takes package storage and management offsite, and completely lifts the package burden from onsite teams. Fetch scales alongside package…

In multifamily communities, an overwhelmed package room presents challenges that significantly impact the resident experience and operational efficiency.  Our guide navigates through 12 common risks associated with an overcrowded package room. From resident frustration, security concerns, and limited space for new deliveries to operational inefficiencies and health hazards, each risk contributes to a multitude of…