Lockers Can’t Keep Up With The Landslide of E-Commerce Packages

The last-mile problem has largely been solved for consumers. Within a day, UPS or Amazon can put a package on anyone’s doorstep. But sometimes instead of the doorstep, that package ends up in the bushes, or lost among a sea of boxes in a building’s leasing office. The last mile is no longer the issue. The problem now is the last 50 feet. Multifamily and apartment buildings have been attempting to solve the disconnect between delivery and tenants by implementing digital storage lockers, which tenants can unlock with a code to retrieve their items. But in apartments, space is limited, and lockers are costly. With e-commerce growing 20% year over year, lockers are starting to look like a short-term solution to a long-term problem.

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Bisnow
Reducing operating costs has always been a top priority for property managers and building operators. A proven way to do this is to focus on resident retention. A survey by Avail showed that when residents renew their leases, landlords can save up to $2,500 that would otherwise be allocated toward finding new renters and making updates to units for rent.
"We needed a package management solution that first and foremost improves the resident experience, and also lifts package responsibilities from our team members' shoulders," said Mark-Taylor President John Carlson. "Fetch is the best solution to support our team members while offering residents package delivery service catered to their personal schedules and needs. At Mark-Taylor, we are excited to experience the unique benefits that Fetch will bring to our communities."
Built In Austin
Fetch is growing substantially, having delivered over 10 million packages since its founding. In 2021, they spread to six new markets, including Minneapolis, Raleigh-Durham, Palm Beach, Fort Lauderdale, Miami and Nashville. To further highlight the innovative new tech companies addressing particular needs, Built In Austin curated a list of 22 of the city’s startups to watch in 2022. 
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