Multifamily Insights & Best Practices

on-site team staff working together to manage motivation and deplete turnover in multifamily due to secure package delivery and management system

How to Keep Onsite Staff Motivated Amid Multifamily Labor Challenges

It’s no secret multifamily sees the highest amount of turnover in maintenance and onsite team roles. But due to The Great Resignation, these roles are starting to lose employees faster and at a much larger capacity than ever before.  “Under normal circumstances, turnover for onsite teams is usually around 30-50%. This is higher than other […]

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Supply chain shortage affecting multifamily package delivery for property managers and apartment residents

Your exclusive “peek” into what Peak Season 2022 looks like

The multifamily industry is facing challenges in combating the sheer amount of packages arriving at communities daily. At the same time, property managers are finding it increasingly difficult to receive materials or appliances in a timely manner due to the supply chain shortage. Deliveries to communities are simultaneously too much and too little all at

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Joe speaking session the changing rules of operational efficiency at NAA Apartmentalize 2022

The Changing Rules of Operational Efficiency to Achieve More Satisfaction

After years lagging behind other service industries in terms of tech adoption, multifamily is rapidly approaching tech saturation. Property teams are inundated with processes and technology designed to create efficiencies. Now, operators are ushering in a new phase in operational efficiency – task optimization.   During the 2022 Apartmentalize Session, Fetch VP of Sales, Joe

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problem solving in apartment community with maintenance and surveying

Communities With Problem-Solving Attitudes

The best thing a community can do for its residents is learn how to solve problems efficiently when a resident brings them up. The quicker the community is to problem solve, the happier residents will be. That’s why communities with “problem-solving attitudes” are seeing high resident satisfaction and strong renewal rates.  Is Your Community a

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multifamily amenity trends aesthetic lobby package management and delivery clean

Tours, Curb Appeal & Interior Design Trends for Multifamily to Follow

A resident’s journey begins with their first tour, and owners and operators that prioritize their interior design and community cleanliness are going to see higher interest and make better first impressions. A welcoming atmosphere and attention to detail are crucial to helping the renters build interest in the community, and shows the property is well

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experience economy in the living experience and renting for residents

How experience economy helps to personalize resident life

In renting an apartment, Owners and Operators might sometimes find it difficult to offer residents the freedom to personalize their living experience the way they want. Although there are instances where an owner cannot allow for change, like painting the apartment or letting the resident make unit updates, personalization within a community is an important

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Three strategies every community should adopt this peak leasing season Peak leasing season is here and this time of year tends to be one of the most lively (and stressful) periods for the leasing office and your community… While the biggest time for leasing may be demanding, the accomplishments that come with this season make it all the more fulfilling and exciting! It’s important to take advantage of what your community has to offer in order to secure the leases needed to meet your community’s goals. With that being said, here are a few strategies every community should adopt to optimize occupancy rates this peak season:

3 strategies every community should adopt this peak leasing season

Peak leasing season is here and this time of year tends to be one of the most lively (and stressful) periods for the leasing office and your community…  While the biggest time for leasing may be demanding, the accomplishments that come with this season make it all the more fulfilling and exciting! It’s important to

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Can Package Solutions Help Property Managers Deliver What Residents Want?

Reducing operating costs has always been a top priority for property managers and building operators. A proven way to do this is to focus on resident retention. A survey by Avail showed that when residents renew their leases, landlords can save up to $2,500 that would otherwise be allocated toward finding new renters and making updates to units for

Can Package Solutions Help Property Managers Deliver What Residents Want? Read More »

Package delivery, apartment communities, apaertment complex package delivery at multifamily community, is there a better package solution for you, there might be a better package solution for your multifamily community

Are there other package solutions that might work better for your community?

Residents will receive 9.41 packages on average per month in 2022 according to Apartment Data and that number is projected to increase to 10.65 packages in 2023. Resident package volume is expected to grow by 14.96% each year, meaning we’re only scratching the surface of the multifamily industry’s package volume and package problems. We’ve seen

Are there other package solutions that might work better for your community? Read More »

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