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Boosting NOI can be as simple as renovating a vacant unit before the next resident moves in to increase its rental value, but there are other unique ways to promote NOI growth and set your community apart from competitors. It’s important to have various streams of NOI at your multifamily properties to escalate your cash…

So you’re thinking about partnering with Fetch but you’re not quite sure how the transition from your current package system to off-site package management works? We’ve got you covered!   Making any notable changes to operational efficiencies can be difficult for your on-site teams and residents to grapple, that’s why we value transparency throughout onboarding. We’ve…

If you’re an Owner or Operator, chances are you’ve considered move-in gifts or kits for new residents or have even ventured onto set up move-in-gifts with help from your on-site teams. While this isn’t standard practice everywhere, property managers who put move-in kits in place for new residents are creating long lasting value that goes…

It’s no secret multifamily sees the highest amount of turnover in maintenance and onsite team roles. But due to The Great Resignation, these roles are starting to lose employees faster and at a much larger capacity than ever before.  “Under normal circumstances, turnover for onsite teams is usually around 30-50%. This is higher than other…

The multifamily industry is facing challenges in combating the sheer amount of packages arriving at communities daily. At the same time, property managers are finding it increasingly difficult to receive materials or appliances in a timely manner due to the supply chain shortage. Deliveries to communities are simultaneously too much and too little all at…

After years lagging behind other service industries in terms of tech adoption, multifamily is rapidly approaching tech saturation. Property teams are inundated with processes and technology designed to create efficiencies. Now, operators are ushering in a new phase in operational efficiency – task optimization.   During the 2022 Apartmentalize Session, Fetch VP of Sales, Joe…

The best thing a community can do for its residents is learn how to solve problems efficiently when a resident brings them up. The quicker the community is to problem solve, the happier residents will be. That’s why communities with “problem-solving attitudes” are seeing high resident satisfaction and strong renewal rates.  Is Your Community a…

A resident’s journey begins with their first tour, and owners and operators that prioritize their interior design and community cleanliness are going to see higher interest and make better first impressions. A welcoming atmosphere and attention to detail are crucial to helping the renters build interest in the community, and shows the property is well…

In renting an apartment, Owners and Operators might sometimes find it difficult to offer residents the freedom to personalize their living experience the way they want. Although there are instances where an owner cannot allow for change, like painting the apartment or letting the resident make unit updates, personalization within a community is an important…