E-Commerce Impact

What We Learned in 2024: Key Takeaways for Apartment Package Management in 2025

As we reflect on 2024, it’s clear that the landscape of apartment package management continues to evolve. Multifamily communities face mounting challenges due to the growth of e-commerce, changing resident expectations, and the increasing demand for sustainable solutions. To meet these challenges, property managers must adopt innovative approaches that enhance resident satisfaction, integrate smart technology, […]

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Fetch’s Strategic Expansion: Fueling Growth with Innovation and Financial Strength

Fetch Announces Strategic Expansion With Strong Financial Outlook Driving Innovation, Operations With new product launches and growing profitability, Fetch is set to transform the multifamily housing industry, serving 25 markets with additional markets planned for 2025.  AUSTIN, Texas, October 15, 2024 – Fetch, the leader in offsite package management for apartment communities, announced today significant

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E-Commerce in Multifamily: Challenges and Opportunities You Need To Know

The E-commerce Explosion and Its Impact on Multifamily The e-commerce boom has significantly impacted daily life in recent years, changing how we shop and receive goods. This transformation has not only affected individual consumers but also profoundly impacted the multifamily housing industry. The surge in online shopping has led to a dramatic increase in package

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Proven Solutions That Will Actually Prevent Package Theft in Multifamily

In recent years, package theft has emerged as a significant concern for residents of multifamily housing communities. With the rise of e-commerce, the volume of package deliveries has increased exponentially, bringing with it a surge in so-called porch piracy.  For the multifamily housing industry, this trend poses unique challenges. Shared entryways, communal mailrooms, and often

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Solution Scalability Is Essential to Effective Package Management

Package volume keeps climbing at multifamily communities as e-commerce activity continues to escalate. Property management companies often deploy solutions like package lockers or rooms to ease the burden on their onsite teams. However, few package management systems offer the scalability to handle the volume that accompanies the holiday season or other surges in online consumerism.

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The seasonal package surge isn't limited to pre-holiday shopping. In the past two years, Fetch communities have continued to see a higher-than-average number of packages in the first quarter as residents take advantage of their gift cards and returns/exchanges. While multifamily properties likely don't have enough time or space to install physical package solutions to accommodate the seasonal delivery increase, they do have time to implement Fetch. Fetch receives and stores residents' packages offsite and coordinates with residents to schedule direct-to-door delivery, even on the same day.

Instant Fetch Rollout Offers Relief During Holiday Package Surge

“With Fetch, multifamily owner/operators don’t incur the upfront expense of package lockers and package rooms, nor the time-consuming and invasive installation process,” said Fetch CEO Michael Patton. “Communities in Fetch markets simply need to sign up. Fetch takes package storage and management offsite, and completely lifts the package burden from onsite teams. Fetch scales alongside package

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the shift towards technology-driven solutions was prominently featured, setting the stage for the rise of third party multifamily apps, you guessed it, controlled by residents!

Navigating Multifamily Trends

Navigating Multifamily Trends: Offsite Package Management Apps as a Key ROI Driver As the multifamily landscape continues to evolve, property managers are honing their skills in trend forecasting to stay ahead of the curve. In the pursuit of enhancing resident experience and optimizing operations, one standout trend has emerged: the integration of resident-controlled apps. This

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having dedicated multifamily personnel to manage specific aspects of the resdient experience in your community and package management is covered by fetch

Benefits of having dedicated personnel to manage one aspect of the resident experience

It’s a no-brainer for multifamily professionals that having dedicated people to manage specific areas of the resident experience is extremely beneficial. According to Stephen Baker of Multifamily Insiders, this is a new phenomenon in multifamily, and one that has become very important in everyday operations management.  In a poll conducted by Multifamily Insiders, 94% of

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