Operational Efficiency

What is on every property managers wishlist? Considering what to put on a property manager wishlist is daunting but helpful time savers are property owners, operators and on-site teams best friend this holiday season.

These multifamily time-savers should be on every property manager’s wishlist

As a property manager, your holiday wishlist is likely pretty unique. Maybe you’re in dire need of a new Yeti with your community logo on it, or maybe you’re dreaming of something to improve your community’s day-to-day operations and timeliness. Considering what to put on your property wishlist in 2022 can be daunting since there […]

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on-site team staff working together to manage motivation and deplete turnover in multifamily due to secure package delivery and management system

How to Keep Onsite Staff Motivated Amid Multifamily Labor Challenges

It’s no secret multifamily sees the highest amount of turnover in maintenance and onsite team roles. But due to The Great Resignation, these roles are starting to lose employees faster and at a much larger capacity than ever before.  “Under normal circumstances, turnover for onsite teams is usually around 30-50%. This is higher than other

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Joe speaking session the changing rules of operational efficiency at NAA Apartmentalize 2022

The Changing Rules of Operational Efficiency to Achieve More Satisfaction

After years lagging behind other service industries in terms of tech adoption, multifamily is rapidly approaching tech saturation. Property teams are inundated with processes and technology designed to create efficiencies. Now, operators are ushering in a new phase in operational efficiency – task optimization.   During the 2022 Apartmentalize Session, Fetch VP of Sales, Joe

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How to Best Handle Package Deliveries at Apartment Communities

To remove the package management burden from onsite teams, some operators use third-party off-site package delivery companies. For example, Fetch specializes in last-mile logistics for apartment buildings, leveraging a large network of warehouses in 21 markets across the U.S. By outsourcing their package management services to third-party companies, communities avoid the need for dedicated space

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4 Reasons to Include Off-Site Package Management in Your 2022 Budget

4 Reasons to Include Off-Site Package Management in Your 2022 Budgets

Multifamily budget season is here! The time of year where operations teams and owners nationally, bury their heads into excel and financial reporting in an effort to plan for expenses and capital improvements as they head into the next year. Whether this is your first multifamily budget, or your twenty-second, we’ve identified a few key

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CoStar News – Apartment Industry’s Struggle With Package Deliveries Turns Into Big Business

As E-Commerce Swells, Apartment Managers Turn to Tech To Manage Thousands of Parcels. When Michael Patton moved to a large luxury apartment complex in Uptown Dallas in 2015, he was shocked to discover his complex employed two full-time workers to manage hundreds of package deliveries every day. And packages would still get lost. “I moved

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Fetch rasies $60 mil to accelerate growth graphic with fetch logo

Austin-based Fetch Package secures $60M in equity & debt after tripling ARR in 2020

Michael Patton founded Fetch in May 2016 after being frustrated by having packages lost at the apartment community in which he was living. “I took the time to research how communities were handling packages. What I found was that some communities are receiving up to 300 to 400 packages a week and trying to manage

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Reclaim Precious Square Footage Through Offsite Package Management

From parking to patios, storage to poolside seating, space is finite at multifamily properties. Because square footage is directly linked to revenue at apartment communities, it is critical to leverage each inch of real estate and maximize the return on investment (ROI). Every apartment community has unique spaces throughout its design that are ripe with

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