If you’re an Owner or Operator, chances are you’ve considered move-in gifts or kits for new residents or have even ventured onto set up move-in-gifts with help from your on-site teams. While this isn’t standard practice everywhere, property managers who put move-in kits in place for new residents are creating long lasting value that goes […]
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It’s no secret multifamily sees the highest amount of turnover in maintenance and onsite team roles. But due to The Great Resignation, these roles are starting to lose employees faster and at a much larger capacity than ever before. “Under normal circumstances, turnover for onsite teams is usually around 30-50%. This is higher than other
How to Keep Onsite Staff Motivated Amid Multifamily Labor Challenges Read More »
The multifamily industry is facing challenges in combating the sheer amount of packages arriving at communities daily. At the same time, property managers are finding it increasingly difficult to receive materials or appliances in a timely manner due to the supply chain shortage. Deliveries to communities are simultaneously too much and too little all at
Your exclusive “peek” into what Peak Season 2022 looks like Read More »
After years lagging behind other service industries in terms of tech adoption, multifamily is rapidly approaching tech saturation. Property teams are inundated with processes and technology designed to create efficiencies. Now, operators are ushering in a new phase in operational efficiency – task optimization. During the 2022 Apartmentalize Session, Fetch VP of Sales, Joe
The Changing Rules of Operational Efficiency to Achieve More Satisfaction Read More »
The best thing a community can do for its residents is learn how to solve problems efficiently when a resident brings them up. The quicker the community is to problem solve, the happier residents will be. That’s why communities with “problem-solving attitudes” are seeing high resident satisfaction and strong renewal rates. Is Your Community a
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Peak leasing season is here and this time of year tends to be one of the most lively (and stressful) periods for the leasing office and your community… While the biggest time for leasing may be demanding, the accomplishments that come with this season make it all the more fulfilling and exciting! It’s important to
3 strategies every community should adopt this peak leasing season Read More »
Residents will receive 9.41 packages on average per month in 2022 according to Apartment Data and that number is projected to increase to 10.65 packages in 2023. Resident package volume is expected to grow by 14.96% each year, meaning we’re only scratching the surface of the multifamily industry’s package volume and package problems. We’ve seen
Are there other package solutions that might work better for your community? Read More »
To remove the package management burden from onsite teams, some operators use third-party off-site package delivery companies. For example, Fetch specializes in last-mile logistics for apartment buildings, leveraging a large network of warehouses in 21 markets across the U.S. By outsourcing their package management services to third-party companies, communities avoid the need for dedicated space
How to Best Handle Package Deliveries at Apartment Communities Read More »
It’s no secret that multifamily amenities can be the reason a community secures a new lease or loses one to their neighborhood comp. What prospective renters look for in a rental is always changing, and along with that, so is the amenity stack offered at different apartment and condominium homes. “One of the hardest decisions
What exactly are renters looking for in their next apartment home? Read More »