In renting an apartment, Owners and Operators might sometimes find it difficult to offer residents the freedom to personalize their living experience the way they want. Although there are instances where an owner cannot allow for change, like painting the apartment or letting the resident make unit updates, personalization within a community is an important […]
How experience economy helps to personalize resident life Read More »
Peak leasing season is here and this time of year tends to be one of the most lively (and stressful) periods for the leasing office and your community… While the biggest time for leasing may be demanding, the accomplishments that come with this season make it all the more fulfilling and exciting! It’s important to
3 strategies every community should adopt this peak leasing season Read More »
Reducing operating costs has always been a top priority for property managers and building operators. A proven way to do this is to focus on resident retention. A survey by Avail showed that when residents renew their leases, landlords can save up to $2,500 that would otherwise be allocated toward finding new renters and making updates to units for
Can Package Solutions Help Property Managers Deliver What Residents Want? Read More »
It’s no secret that multifamily amenities can be the reason a community secures a new lease or loses one to their neighborhood comp. What prospective renters look for in a rental is always changing, and along with that, so is the amenity stack offered at different apartment and condominium homes. “One of the hardest decisions
What exactly are renters looking for in their next apartment home? Read More »
If you work in any sort of customer-facing role, you care about your customers’ happiness; most people do. They pay the bills, create a reason for your job, and are the sounding board for your business. Because you care, you might have googled “what’s the key to great customer service?” You then swim through the
why great customer service is about the people helping people Read More »
the benefits of adopting fetch – Asset Manager Edition Have you been hearing from the management team at some of your communities that they need help managing the community’s “package situation?” Maybe they’ve mentioned having “package dread” once or twice? The issue is simple and, lucky for all, the solution is also simple; remove the
The Top 5 Benefits of Adopting Fetch – Asset Manager Edition Read More »