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Founded in 2016, Fetch has been partnering with the largest multifamily groups in the country and recently expanded out of Texas (where it operates in Dallas, Fort Worth, Houston, Austin, and San Antonio) and into 10 additional markets - Atlanta, Charlotte, Chicago, Denver, Orlando, Phoenix, Portland, Seattle, Tampa, and Washington D.C. Fetch solves a problem that relieves communities of the day-to-day activities of dealing with resident packages of all shapes and sizes that are flooding their properties.
As online shopping becomes ubiquitous, so do the boxes delivered to homes across the country. For apartment dwellers — and the managers of the buildings they live in — it’s tough to manage the boxes that pile up, sometimes clogging precious space for days. The problem’s only getting worse, says Rick Haughey, vice president of the nonprofit National Multifamily Housing Council.
The last-mile problem has largely been solved for consumers. Within a day, UPS or Amazon can put a package on anyone’s doorstep. But sometimes instead of the doorstep, that package ends up in the bushes, or lost among a sea of boxes in a building’s leasing office. The last mile is no longer the issue. The problem now is the last 50 feet.
"The e-commerce explosion has flooded apartment buildings with packages,” Patton said. “I saw what a pain it was for the property managers, and that was an eye opening moment for me.” Now, Patton says, he has a solution. His startup, Fetch, collects the parcels mailed to apartments at off-site warehouses and then delivers them to residents at a scheduled time.
This Texas-based startup allows landlords to outsource package delivery, freeing up valuable space and upfront costs for landlords. Landlords sign on with Fetch to allow off-site acceptance of packages from any company and then tenants work directly with Fetch via an app to schedule the time of delivery when they are home until 11 p.m. at night.