Is Your Package Solution Causing Problems?

Package management had become a growing concern for apartment communities, even before “safer at home” and “quarantine” became a part of our everyday life. But the pandemic triggered an irreversible trend for consumers, who now rely on e-commerce for even their most basic needs.

As the pandemic took shape, responsive property management companies quickly identified the potential issue of the increase in e-commerce trends and took steps to accommodate their residents’ expanding package needs through various means. But operators are now beginning to realize that the package solution they chose may have been a step in the wrong direction.

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The seasonal package surge isn't limited to pre-holiday shopping. In the past two years, Fetch communities have continued to see a higher-than-average number of packages in the first quarter as residents take advantage of their gift cards and returns/exchanges. While multifamily properties likely don't have enough time or space to install physical package solutions to accommodate the seasonal delivery increase, they do have time to implement Fetch. Fetch receives and stores residents' packages offsite and coordinates with residents to schedule direct-to-door delivery, even on the same day.
The seasonal package surge isn't limited to pre-holiday shopping. In the past two years, Fetch communities have continued to see a higher-than-average number of packages in the first quarter as residents take advantage of their gift cards and returns/exchanges. While multifamily properties likely don't have enough time or space to install physical package solutions to accommodate the seasonal delivery increase, they do have time to implement Fetch. Fetch receives and stores residents' packages offsite and coordinates with residents to schedule direct-to-door delivery, even on the same day.
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