Instant Fetch Rollout Offers Relief During Holiday Package Surge

“With Fetch, multifamily owner/operators don’t incur the upfront expense of package lockers and package rooms, nor the time-consuming and invasive installation process,” said Fetch CEO Michael Patton. “Communities in Fetch markets simply need to sign up. Fetch takes package storage and management offsite, and completely lifts the package burden from onsite teams. Fetch scales alongside package volume trends — including the holiday shopping season — to meet residents’ pressing package needs and free up onsite associates to focus on their core responsibilities.”

At RangeWater’s CORE at Lindbergh community in Atlanta, resident packages were stacked to the ceiling in its leasing office and an adjacent hallway before deploying Fetch. Now, the office is clear of clutter, not to mention disgruntled residents, making the holiday atmosphere a little jollier.

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Fetch press updates announces new updates to driver software to improve efficiency
Fetch, the first and only offsite package management solution for apartment communities, today announced a significant update to its driver software platform as the company works toward a fully accessible, transparent business model. Fetch is also investing more into the Preferred Driver Program to recognize and reward its highest performing delivery partners.
Reducing operating costs has always been a top priority for property managers and building operators. A proven way to do this is to focus on resident retention. A survey by Avail showed that when residents renew their leases, landlords can save up to $2,500 that would otherwise be allocated toward finding new renters and making updates to units for rent.
"We needed a package management solution that first and foremost improves the resident experience, and also lifts package responsibilities from our team members' shoulders," said Mark-Taylor President John Carlson. "Fetch is the best solution to support our team members while offering residents package delivery service catered to their personal schedules and needs. At Mark-Taylor, we are excited to experience the unique benefits that Fetch will bring to our communities."